Understanding the managers role
- Key responsibilities and expectations
- Importance of effective management for organisational success
- Strategies to build trust and credibility as a new manager
Working smart - maintaining structure under changing dynamics
- Practical techniques to optimise your day
- The art of effective delegation
- New tools to conduct productive and efficient meetings
Communicating effectively with team members and stakeholders
- Practical communication strategies tailored for new managers
- Handling difficult conversations with impact and empathy
- Enhance conflict resolution skills, set objectives, and maintain a solution-focused approach
Performance management essentials
- Setting clear performance expectations for your team
- Conducting effective performance reviews
- How to provide constructive feedback for professional development