Capabilities and attributes of an effective leader
- Identify your core values and leadership style
- Understand the skills needed to become an authentic leader and communicator
- Define your personal leadership brand that reflects your commitment to public service and community wellbeing
Leadership communications with new purpose
- Create and convey a clear vision for your team, municipal department or council
- Recognise and value diversity in your team’s working and communication styles
- Construct a strategy to master tough conversations
Fundamentals of Emotional Intelligence (EQ)
- Evaluate your EQ level and identify opportunities for further growth and leadership development
- Understand the link between self-awareness and leadership success
- Embrace qualities of empathy to become a compelling and inspiring leader
Effective decision-making in complex environments
- Understand the nature of complexity, including regulatory frameworks, community dynamics, and stakeholder interests
- Identify, evaluate and harness information from diverse sources to drive practical decisions
- Effectively share information with others and encourage cooperation in coping with change