• Improve your ability to express your needs and interests effectively
• Develop strategies for finding creative solutions in complex negotiations
• Learn how to manage and resolve conflicts constructively
• Build your confidence to make informed choices that align with your negotiation goals
Fiona Maggs
Fiona boasts a 35-year track record of transforming businesses. She served as Sales Director at Unilever, Head of Beverages at RFG, and National Strategy Manager at Coca-Cola Amatil, earning an Exceptional Leader Award. Fiona excels in strategy, negotiations, sales, restructuring, identifying new growth pillars and developing high performance teams. She is the Principal of Dial Consulting which specialises in strategy consulting and leadership training programs across both private and public sectors. She works with ambitious leaders to enable them to create the organisational results they demand, the culture they desire, and the career and personal worth they deserve. Fiona is the President of the NSW Division of Australian Institute of Training and Development, and her programs are founded on neuroscience, adult learning and change management principles to ensure the training delivers lasting behaviours and improved organisational performance.
Principal
Dial Consulting
Negotiating with interpersonal proficiency
- Dive into advanced communication techniques such as active listening, paraphrasing and framing
- Explore the role of Emotional Intelligence (EI) in understanding and influencing others
- The importance of trust and relationship building
Your voice, your way - power and persuasion strategies
- Assess the power balance and improve your negotiating position
- Understand the strengths and blind spots of different styles
- Non-aggressive assertiveness and effective influence tactics
- Learn non-aggressive assertion and different power dynamics in negotiation
- Psychology of persuasion and ways of influencing
Mastering difficult negotiation situations
- Manage complex situations through critical thinking and using creativity to develop collaborative solutions
- Recognise and deal with unethical behaviour and dirty tricks
- Managing impasses, deadlocks and navigating multiple stakeholders
Applying advanced negotiation skills in real life
- Role-playing and simulation exercises
- Develop an action plan for ongoing improvement
Fiona Maggs Principal Dial Consulting
Rapid Action
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Join us online, from the comfort of your home or office.
7th - 8th, May 2024
Online
13th - 17th, May 2024
Sydney, Australia
27th - 31st, May 2024
Sydney, Australia
3rd - 7th, June 2024
South Brisbane, Australia
